Video Appointments – Telehealth

What is a video appointment?

We are using a service called Telehealth to hold our video appointments. Telehealth is virtual and will allow you to remotely enjoy your Physiotherapy or Pilates sessions at home via a face to face video call with your usual Physiotherapist at ALO. Telehealth is available for both self-funding and the majority of our insurance patients.

“Having seen Andre several times in person, the remote session was incredibly helpful to ask questions about the exercises I had been set for rehabilitation, to demonstrate the progress I have made and then get additional exercises to help with my recovery. I’d definitely recommend it”

We can continue to provide you with the MOST SCIENTIFICALLY PROVEN interventions that contribute to positive long term outcomes in ALL patient populations and ALL conditions from the comfort your own home!

What you will need:

  • A stable internet connection
  • A mobile device (laptop, tablet or phone)
  • A small space so that you can perform your workout with supervision and guidance from your usual physiotherapist… and a yoga mat if you prefer one
  • Some basic pieces of equipment (foam roller, lacrosse ball, resistance band or 2, chair and a dumbbell and/or kettlebell if you have one)

Our Premium Restorative Physiotherapy treatment will be performed during a thorough and relaxing 1 hour and a half session.

How does it work?

To begin a video appointment, we will send you a link for a ‘Zoom meeting’. All you have to do is click on this link or copy and paste it into your browser, and join the meeting using computer audio, and you’ll see your Physiotherapist on the other end. It’s super easy!

You and your Physio will spend the first few minutes recapping any new developments since your most recent session – or if you are new to us, assessing your capabilities. The next 30 minutes will be spent going through a workout making corrections and progressions as needed to continue challenging your body, and the last 10-15 minutes discussing the plan before your next session to keep pushing you forward towards your goals.

How it works?

who should have a video appointment?

Our video appointments will be the perfect option for anyone who is in too much pain and discomfort to leave their homes at the moment. Regular video sessions from home maintaining exercise, including strength training is critical and vital to your body’s rehabilitation and with continued support from us using Telehealth video appointments you will soon be strong enough to come in for physical sessions.

Our video appointments are also ideal for anyone who doesn’t wish to leave their homes at this current time or is working from home due to Covid-19, but still wishes to continue on with their rehabilitation journey and progress.

Video appointments put you in control of your health, with your Physios help and guidance over the call – you will gain invaluable lessons on how you can keep healthy and lean exercises from your own home which you will be able to carry our initially with your Physio’s guidance and supervision and with time on your own.

Plan of Care

After booking your first video appointment with us, your Physiotherapist will take you through a Plan of Care and discuss all the best options for you individually to help you with your personal journey. You will also be able to discuss session packages with your Physiotherapist to get the most tailored to you Plan of Care that encompasses the amount of treatment you need. Sessions purchased in packages will receive discounts! Book your first video appointment with us online or give us a call and we will take you through the best options for you and how to get started.

Book An Appointment

If you have any questions or queries, or you would like to book a Complimentary Consultation or an appointment please don’t hesitate to contact us.



Since seeing Louise (following an Achilles rupture repair), I have:

- Made it back onto tennis / squash courts to (tentatively!) celebrate 1 year anniversary of my surgery 
- Ran my fastest 10k at 43.57! 
- Ran 5k in 21:30 (vs pre-surgery PB of 20:18) 
- I increased my single leg calf lift to 59 kg (vs ~18 kg initially a few months ago) 
- I had a final appt with my consultant, who discharged me while congratulating me on a wonderful recovery

All the above is to illustrate that I'm absolutely delighted with the progress I have made since last summer when I couldn't do anything and the outlook seemed bleak. I'll be forever grateful for Louise’s guidance and support as I've navigated the long road back from my injury, and I appreciate the continued advice to help me prepare for more dynamic activity. Louise has been really fantastic and I couldn't have asked for better care.

Recovering from a full Achilles rupture. Started my work with Nina in feb and my progress has only been positive and upwards and I am almost at full speed again. Nina put me back together again almost from scratch. She is the best physio I have ever worked with and will again. Very knowledgable and very hard working. Can’t recommend enough.


What a great find! My orthopaedic surgeon recommended them and I can't rate Luigi, Gloria and the team more highly. Excellent service and very effective treatment- recovering nicely!


I am 84 years old, and have always been fit and healthy and exercised regularly. 3 years ago I underwent emergency surgery for peritonitis, and had a colonoscopy bag for 6 months and straight after surgery to reversal of the stoma. After this surgery I felt my legs very weak. To complete my drama, during the last summer I developed an abdominal hernia and had surgery for hernia repair. This made me even weaker specially at my legs. I have recovered but felt weak. I started my sessions at ALO Physiotherapy at the beginning of January, with the Vibra Machine combined with specific exercises. I have now recovered my body strength, particularly in the legs. I am now walking normally and without pain. I am delighted!


Great clinic with great people! I was so lucky to find this clinic and even more when I met Andre. He's a very talented therapist and a wonderful person who makes you feel comfortable every time. He helped me to resolve my back problems in few appointments and I will be always grateful to him! From my experience is the best clinic in London and I highly recommend them without any doubts!


One of the best physiotherapy centres in the world! The professionalism and knowledge of this centre amazed me.


I am so glad I found this clinic. Luigi has been amazing. After my 1st session I felt an improvement and now have ALOT more movement and significant reduction in pain. I couldn’t recommend this clinic & Luigi enough. So helpful and flexible whenever I have needed to amend appointments. Every one is fantastic. I will continue to come here for as long as I need.


Andre is the best physiotherapist I came across. As a dedicated martial arts practitioner, I regularly use his services. He has always managed to fix my various back and leg injuries. I would recommend Alo Physiotherapy to anyone who suffers from body pain.


Where do I begin? The journey has been too long with Andre Oliveira and ALO Clinic , as he helped me both physically and mentally to overcome an injury I had in both of my knees. A small injury , after following wrong treatment became chronic and I found myself unable to walk/stand/run and do the simplest things- the mental impact was worse. I was introduced to Andre by Eleftherios Pavlidis who runs Laertion in Athens. lefteris with his team were the first to accommodate the problem and told me what I need to do. As a Londoner, I was introduced to Andre and ALO Clinic, and the rest is history. Since February 2017 when I had the first session with Andre and he identified the biomechanic nature of the problem, along with the use of Tecar the results were visible after one month. Since then, along with personal effort and strengthening I did always guided by Andre, I the problem is restored and the pain is gone. I highly recommend ALO Physiotherapy Clinic , and Andre Oliveira for anyone who suffers from sport injuries , amateurs or professional top athletes.


Very professional staff and friendly environment. I felt a lot better after very first session. Appointment are easily available. I would definitely recommend this place


The care I received from ALO Physiotherapy was outstanding from the first session to the last. Sessions with Louise were informative as well as practical, allowing me to understand the context/logic behind treatment as well as tips to prevent future injuries. Louise was always readily available to answer my questions and the treatment process was collaborative rather than being prescriptive. Beyond the expertise of the team the quality of the equipment and facilities was incredibly high and aided my recovery significantly. I would recommend ALO Physiotherapy to anyone who requires physiotherapy treatment in the Marylebone area.

ALO is an excellent well-run clinic and Louise Hynes who looked after me is a superb physiotherapist. Louise is knowledgeable, skilled and very efficient at her job. My sore shoulder was sorted out in no time thanks to her. Thank you, Louise, and thank you ALO.

Julian Webber, Harley Street Endodontist.

ALO is an excellent well-run clinic and Louise Hynes who looked after me is a superb physiotherapist. Louise is knowledgeable, skilled and very efficient at her job. My sore shoulder was sorted out in no time thanks to her. Thank you, Louise, and thank you ALO.

Julian Webber, Harley Street Endodontist.